Tap any question to expand.
+Does this compete with dispensary loyalty programs?
No. HEADSTASH is a brand loyalty layer, not a store loyalty program. Dispensary programs reward customers for shopping at that store. HEADSTASH rewards customers for buying your brand wherever they shop. The two run in parallel and neither interferes with the other. Most dispensaries want their shelves stocked with brands that drive their own customer engagement — a brand that brings activated, loyal customers into a store is a better shelf partner than one that does not.
+Can I use Headstash to activate at specific retailers?
Yes, and this is one of the more powerful things the platform enables. Because HEADSTASH tracks which dispensaries your customers shop at, you can build targeted campaigns around specific retail partners. A brand can message its HEADSTASH customers who regularly shop at Artist Tree and offer a bonus reward for buying a new SKU there during a launch window. The customer earns brand rewards through HEADSTASH and Artist Tree loyalty points through their dispensary program simultaneously. For the retailer it drives incremental traffic and basket size on your SKUs. For your brand it deepens both the retail relationship and the direct customer relationship at the same time.
+How is this different from SpringBig or Alpine IQ?
Dispensary loyalty programs build the dispensary's customer relationship, not yours. The retailer knows who bought from them today. You don't, because that data stays with the store. HEADSTASH builds a direct relationship between your brand and your customer. When a retailer drops your SKU, changes ownership, or closes, your customers come with you. The dispensary never touches HEADSTASH data.
+How do consumers sign up without my dispensaries participating?
Zero setup required from retailers. Consumers upload their dispensary receipts directly. No POS integration, no retailer sign-off, no coordination. Your customer shops anywhere, photographs their receipt, and HEADSTASH attributes your SKUs to their stash. You set up once and it works everywhere your product is sold, in any state.
+What does this integrate with?
Native direct syncs to Klaviyo and Shopify. Every verified customer lands in your Klaviyo account with SKU-level purchase history and a direct phone number. Redemptions route through your existing Shopify store. For Alpine IQ, springbig, or your data warehouse: clean CSV export you take wherever you need it.
+Is this compliant across legal cannabis markets?
Yes. HEADSTASH is a consent-based CRM layer. Consumers opt in directly to your brand via text. No data passes through the dispensary. No POS access. No METRC integration. Works across all legal cannabis states, medical and recreational. We will work with your counsel on any state-specific opt-in language.
+Who owns the customer data?
You do, completely. Your customer list lives in your Klaviyo and Shopify. If you ever cancel, data export is included: every receipt, every user profile, every redemption record. Your customer, your data, no conditions.
+Who pays for the merch that gets redeemed?
You do, same economics as your existing Shopify store. The difference is who receives it: verified cannabis customers who have already proven they purchase your product, not random followers.
+Is there really no rev share?
None. Flat monthly platform fee. No take-rate on redemptions, no percentage of qualifying dollars, no per-receipt cost. You keep 100% of the revenue the program drives.
+How fast is onboarding?
Most brands are collecting customers within five days of signing. We handle the technical setup and walk you through the campaign builder. You are live before the week is out.
+What results are early partners seeing?
Early access partners are live and collecting customers now. Full benchmark data publishes at public launch.
